Phone interpreting in the Twin Cities
Apple Tree Interpreters provides fast phone interpreting for clinics, offices, and agencies across Minneapolis, St. Paul, and beyond. Available 24/7, including weekends.
When phone interpreting works best
A fast, flexible option when an in-person interpreter is not practical.
- Urgent needsQuick access when a patient, client, or caller needs help right away.
- Short conversationsCheck-ins, scheduling calls, test results, and quick questions.
- Remote or distant locationsNo travel needed, so location is not a barrier.
- Many languagesOne call can connect you with the language you need.
- Privacy-awareInterpreters are trained on privacy standards.
- When in-person is not availableA practical choice when an on-site interpreter cannot be scheduled in time.
Tips for a smooth phone interpreted call
Small steps make interpreted conversations clearer for everyone.
- Introduce everyoneStart by saying who is on the call and what the conversation is about.
- Speak in short segmentsPause often so the interpreter can relay each part accurately.
- Use speakerphone or two handsetsThis helps everyone hear clearly and keeps the interpreter in the conversation.
- Choose a quiet spaceLess background noise means fewer misunderstandings.
- Speak to the person, not the interpreterAddress the patient or client directly, as you would in person.
- Have key information readyNames, dates, and terms are easier to relay when they are at hand.
Request phone interpreting
Call for urgent needs, or use our request options. Most requests are confirmed within 2 hours.
Frequently asked questions
How do I request a phone interpreter?
Call (612) 400-8903 for urgent needs, or use our request options. Please do not send patient or case details by email or text.
Is phone interpreting confidential?
Interpreters are trained on privacy standards. For sensitive details, use our secure online form or call us instead of email or text.
Can phone interpreting replace an in-person interpreter?
For many short or urgent situations, yes. Longer or more complex appointments often work better in person or by video. We can help you choose.
Apple Tree Interpreters is a proud member of the Upper Midwest Translators and Interpreters Association (UMTIA).
We're here whenever you need us
Day or night, our team is ready to connect you with the right interpreter or translator across the Twin Cities.